Website Family Life

Family Life has been working with vulnerable children, families and communities since 1970. At the core of our organisation is our vision to build capable communities, strong families and thriving children.

As an organisation we celebrate diversity and inclusion. We value, respect, and listen to people who are culturally and/or linguistically diverse, gender and sexually diverse and people with a disability.

Family Life has multiple Community Opportunity Shops located across the Bayside region of Melbourne. These community-hubs are vibrant spaces, each shop playing an important role in the lives of the community of which they are a part. The Volunteer Retail Assistants help raise funds to support Family Life’s services by assisting in the day to day operations of our Community Opportunity Shops. Make a positive difference and support your local community.

Family Life was founded by volunteers and they continue to play a key role in making a positive difference in supporting our community.

Become a Volunteer Retail Assistant

Do you love shopping and chatting to customers? We are looking for friendly and enthusiastic volunteers at our brand new Mornington Op Shop to engage with the community. If you have a few hours to spare and would like to learn new skills, make new friends, gain confidence to improve career prospects, then come and join us.


  • 4 hours per week, days to suit
  • Enthusiastic and team player
  • Strong organisational skills
  • Good communication skills and customer friendly attitude
  • Punctual and reliable
  • Ability to take initiative and know when to take direction
  • Ability to work with people of a diverse background and with diverse needs
  • Retail experience preferred, but not necessary


  • Induction will be provided.
  • As part of the application process you will be asked to agree to Family Life Policies, Volunteer
    Agreement and Volunteer Position Description.
  • You will be offered ongoing support to ensure you are comfortable and happy in your volunteer role.

To make an application

Click here to complete the online Volunteer Expression of Interest.
If you have any questions, send an email to or
Phone the Volunteer Coordinator on 03 8599 5433

Time Required

4 hours per week, days to suit

Background Checks Required

COVID 19 Vaccination details, Working with Children Check, *Police Check (*May be arranged via the organisation. Details to be provided upon expression of interest).

To apply for this job please visit